Instant messaging, e-mail, online forums and other high-tech means of inter-company communication now dictate how employees collaborate on workplace assignments. “Wiki­nomics” is a book about how the Internet and mass collaboration are about to dramatically affect the global economy.

Unlike our baby boomer generation that built the Information Technology (IT) infrastructure, the next generation of employees will pull corporations toward collaboration. If companies lack the technology demanded by the new workers, they will go someplace that does. IT has to take a leadership role in adapting to the new workplace methodologies.

Many IT managers underestimate the needs of younger workers. The issue of talent and finding and keeping it is critical. Their patience is different. Their appetite for work and play is extremely high. The new workers know a lot of cool stuff that baby boomers never imagined when they formed the IT infrastructures in years past.

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