A confluence of factors, most notably an aging work force and the arrival on the scene of Generation Y, have made the generation gap seem wider and deeper today than ever before. It is in the IT departments of the enterprise, which are left dealing with the user habits and adoption rates of the rest of the payroll, where the generation gap is often most pronounced.

Making the mix work means changing a workplace’s culture: a prolonged process, but a necessary one. Shifts are needed in perceptions of both older and younger workers are perceived (such as that Baby Boomers don’t want to learn new technologies) and it is essential to keep in mind that there is more to an IT population than those nearest to retirement and those newest to the organization, even if they are the most noticeable groups.

The gap is widening, with more workers stacked at both ends of the age spectrum. There are approximately 80 million Baby Boomers, those born roughly between the years of 1946 and 1964, and 70 million in Generation Y, born 1978 through the present, but only 60 million in the middle in Generation X, those born 1965 to 1977.

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